Office Policy & Fees

Financing & Insurance

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Patient Billing

For your convenience, we accept multiple forms of payment, including cash, checks, Visa, Discover, and Mastercard. Additionally, we provide financing options through Cherry Finance, Sunbit, and CareCredit, each offering flexible plans, including 0% APR. Should you wish to arrange financing for your care with us, we kindly ask that you coordinate with one of these reputable companies prior to your appointment and have your approval documentation readily available (such as email and account number).

For inquiries regarding Cherry Finance, please visit our dedicated payment portal at https://pay.withcherry.com/wisemanendo or contact Cherry Finance customer service at (888) 839-7171. To explore Sunbit's financing options further, please visit https://apply.sunbit.com/wisemanendodontics or contact Sunbit's customer service at 855-678-6248.

If you already possess a CareCredit account or opt to utilize CareCredit, arrangements can be made prior to your initial appointment by contacting 800-365-8295 or visiting www.carecredit.com. Alternatively, we are pleased to facilitate your application process at our office. Unless alternative arrangements are agreed upon in advance, payment is expected at the time services are rendered.

For inquiries concerning your account, please feel free to reach out to us via phone or text at 605-221-5800. We accept various dental insurance plans and are dedicated to streamlining the claims process for our patients. We are pleased to submit dental claims electronically on your behalf, directly to your dental benefits provider.

Insurance

We're pleased to share that with most Delta plans, reimbursement is issued directly to you, ensuring you receive the entire benefit amount. We recommend utilizing this reimbursement toward the final restoration, typically a crown, if indicated, for the treated tooth. Should Wiseman Endodontics receive the reimbursement check, rest assured that we will promptly issue a refund for the full amount to you.

Regarding our relationship with Delta Dental, Wiseman Endodontics is now classified as an Unrestricted/Out of Network provider for all patients utilizing Delta Dental benefits. This means that while we are not bound by the typical limitations, restrictions, periodicities, and clauses associated with most Delta dental plans, we continue to provide exemplary care to patients utilizing Delta Dental benefits every day.

In our commitment to transparency, we provide everyone with a good faith estimate, outlining a low and high range of your anticipated investment. For patients utilizing dental benefits from non-partnered insurance providers, as well as self-funded patients, we kindly request full payment to be made on the day of service.

We are committed to ensuring clarity and transparency regarding your financial responsibility. As part of this commitment, we will contact your insurance company to estimate your portion due at the time of service. It's important to note that while we strive to provide accurate estimates, they are not a guarantee of your final financial responsibility. Depending on your dental benefits plan, you may either receive a refund or a bill after payment is processed. For patients without insurance coverage, full payment for services is expected at the time they are rendered.

Currently, we are considered an In-Network provider for MetLife, UnitedHealthcare, Cigna, Lincoln Financial, and UNUM Umbrella plans, which include Starmount, Always Care, and Colonial Life. Starting June 2024, we will also be participating providers for many Guardian Plans and select Carington discount plans.

Missed Appointments

The quality of your care is very important to us.  Once an appointment has been made, this time has been reserved for you with the appropriate amount of time and staff for your treatment.  We kindly request notice of any appointment changes or cancellations at least 48 business hours in advance.